Specified Commercial Code

Notation about Specified Commercial Transactions Law

shop's name Cosine official mail order
Name of Chief Operating Officer Yamagata Toko
Postal code 079-8453
Address / Contact Asahikawa-shi, Nagayama Kita 3 Article 6 chome 2-26 PHONE.0166-47-0123 FAX.0166-47-7450 Mail.support@cosine.com
Description of charges other than product price
Small and small items Shipping fee (domestic)
Hokkaido 500 yen (excluding tax)
Tohoku · Kanto 600 yen (excluding tax)
Koshinetsu, Tokai, Hokuriku, Kinki 700 yen (excluding tax)
China, Shikoku and Kyushu 900 yen (excluding tax)
Okinawa · remote island Separately estimate
Weekly product Shipping fee (domestic)
Platformer Volk / 1 to 2 chairs, bench stool, Liite / bench, stool, living bench Ottoman
Hokkaido 1,000 yen (excluding tax)
Tohoku · Kanto 2,500 yen (excluding tax)
Koshinetsu, Tokai, Hokuriku, Kinki 3,500 yen (excluding tax)
China, Shikoku and Kyushu 4,500 yen (excluding tax)
Okinawa · remote island Separately estimate
Weekly product Shipping fee (domestic)
Pratt sofa, Dan Run table 95/140, fit table 85/135, living bench, Liite table, sofa, chaise long, fiolet, reportle, coat stand, earless, coat rack
Hokkaido 5,000 yen (excluding tax)
Tohoku · Kanto 8,000 yen (excluding tax)
Koshinetsu, Tokai, Hokuriku, Kinki 9,000 yen (excluding tax)
China, Shikoku and Kyushu 10,000 yen (excluding tax)
Okinawa · remote island Separately estimate
  • For shipping charges, please refer to the above list. Shipping costs vary depending on the region and size of the product.
  • Small items and small items are free of charge for orders over 10,000 yen (excluding tax). (1 destination)
  • The above shipping charges do not apply to items of cosine select.
  • Okinawa and remote islands will be estimated separately.
  • The number of days it takes depends on the location of the delivery, the timing of payment, traffic conditions and the weather.
  • We will ship as quickly as possible from the day you receive your order, but after ordering (Japan Post Bank Transfer, in the case of bank transfer after payment confirmation) Please consider as delivery in 2 to 7 business days.
  • For shipping date, we will contact you by email after shipping preparation.
  • Depending on the size of the product, we may ship by specifying a scheduled delivery date from us to prevent delays in delivery. Please note
  • If there is no stock, we will send it to you after meeting with you.
  • We will deliver at our designated shipping company.
Payment methods include various credit cards, Japan Post Bank Transfer (Payment in advance), Bank transfer (Mizuho Bank) (Payment in advance), Cash on delivery (Separate fee will be charged. Some items may not apply.) .
  • Transfer fee will be paid by the customer. I will ship after payment is confirmed.
  • In the case of financial institution transfer, if payment can not be confirmed after 7 days or more from the order, the order will be canceled.
Application Expiration Date
Payment methods include various credit cards, Japan Post Bank Transfer (Payment in advance), Bank transfer (Mizuho Bank) (Payment in advance), Cash on delivery (Separate fee will be charged. Some items may not apply.) .
  • Transfer fee will be paid by the customer. I will ship after payment is confirmed.
  • In the case of financial institution transfer, if payment can not be confirmed after 7 days or more from the order, the order will be canceled.
About defective products
  • As soon as you receive the product, please check the contents.
  • About product damage / contamination, product differences We have made every effort to ensure the quality of the product, but if there is a product failure or contamination, or if there is a product difference, we will provide details within 7 days after the product arrives. Please let us know by email, phone or fax. We will get in touch with you about the return / exchange procedure immediately. In this case, we will pay the necessary fee for return and exchange such as the shipping fee.
    However, if it can not be replaced, such as a sold-out item, a discontinued item, a bargain item or a limited item, the product price will be refunded.
  • If you wish to return the product by customer's convenience (for example, it differs from the image), we accept returns and exchanges only if certain conditions are met.
    Please confirm the following contents, and contact us by email, telephone or fax in advance.
Sales volume
The number of production lots depends on the product.
When ordering in large quantities, it may take time before delivery.
Please contact us in advance for bulk orders of 20 or more.
Delivery time
We will ship as quickly as possible from the day you receive your order, but after ordering (Japan Post Bank Transfer, in the case of bank transfer after payment confirmation) Please consider as delivery in 2 to 7 business days.
payment method
Payment methods include various credit cards, Japan Post Bank Transfer (Payment in advance), Bank transfer (Mizuho Bank) (Payment in advance), Cash on delivery (Separate fee will be charged. Some items may not apply.) .
  • Transfer fee will be paid by the customer. I will ship after payment is confirmed.
  • In the case of financial institution transfer, if payment can not be confirmed after 7 days or more from the order, the order will be canceled.
Payment deadline
In the case of financial institution transfer, if payment can not be confirmed after 7 days or more from the order, the order will be canceled.
Return due date
We have made every effort to ensure the quality of our products, but if there is a problem or damage to the product or if there is a product difference, we will notify you by email, phone or fax within 7 days of the product arrival. Please give me. We will get in touch with you about the return / exchange procedure immediately. In this case, we will pay the necessary fee for return and exchange such as the shipping fee.
However, if it can not be replaced, such as a sold-out item, a discontinued item, a bargain item or a limited item, the product price will be refunded.
Return shipping fee
If you wish to return the product by customer's convenience (for example, different from the image), you will be charged 10% of the product price and the round trip cost.

コサイン旭川本店

〒079-8453
北海道旭川市永山北3条6丁目2-26
TEL 0166-47-0100 
FAX 0166-47-7450
営業時間:10:00~17:00 
(水曜定休・祝日の場合は営業)

コサイン青山

〒150-0001
東京都渋谷区神宮前2-5-4SEIZAN 外苑101
TEL 03-3470-7733 
FAX 03-6804-2611
営業時間:11:00~19:00 
(水曜定休・祝日の場合は営業)

コサイン札幌

〒060-0005
北海道札幌市中央区北5条西4丁目7番地
大丸札幌店 7F ライフスタイル雑貨売場
TEL 011-828-1297(担当:佐藤・広田・岡部)
営業時間:10:00~20:00 
(元日を除き営業)

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