Store Service

About ordering method

  1. Select a product category on the left side of the screen and click it. Products on that category will be displayed on the right.
  2. Click on the item you want to buy to see the details of the product.
  3. Fill in the quantity you want to buy and click "add to cart" to put the item in the shopping cart.
  4. The screen changes to the shopping cart screen. If there are other products you want to purchase, repeat the steps 1 to 2 above.
  5. If you go to the "order screen", please enter the required items and follow the steps below. The order is complete.

About payment method

  1. Payment methods include various credit cards, Japan Post Bank Transfer (Payment in advance), Bank transfer (Mizuho Bank) (Payment in advance), Cash on delivery (Separate fee will be charged. Some items may not apply.) .
  2. The available card types are as follows.
    Card type
    VISA, MASTER, JCB, AMEX (American Express), Diners cards are accepted.
  3. Cash-on-delivery charge is uniform 400 yen (excluding tax) ※ There is a part of the product that is not eligible for cash on delivery.
  4. Bank transfer (payment in advance)
    ※ Transfer fee will be paid by the customer. I will ship after payment is confirmed.
  5. Japan Post Transfer (payment in advance)
    ※ The transfer fee will be paid by the customer. I will ship after payment is confirmed.

Regarding delivery

Hokkaido Tohoku Kanto Koshinetsu Tokai Hokuriku
Aomori / Akita / Iwate / Miyagi / Yamagata / Fukushima Tochigi / Ibaraki / Chiba / Saitama / Saitama / Tokyo / Kanagawa / Gunma Niigata / Nagano / Yamanashi Shizuoka / Aichi / Gifu / Mie Toyama / Ishikawa / Fukui
Small and small items 500 yen
(Excluding tax)
600 yen
(Excluding tax)
600 yen
(Excluding tax)
700 yen
(Excluding tax)
700 yen
(Excluding tax)
700 yen
(Excluding tax)
Estimated number of days required next day 1 day in 1 day in 2 days in 2 days in 2 days in
Medium-sized goods
Platformer Volk / 1 to 2 chairs, bench stool, Liite / bench, stool, living bench Ottoman
1,000 yen
(Excluding tax)
2,500 yen
(Excluding tax)
2,500 yen
(Excluding tax)
3,500 yen
(Excluding tax)
3,500 yen
(Excluding tax)
3,500 yen
(Excluding tax)
Estimated number of days required 2 days in 3 days in 3 days in 4 days in 4 days in 4 days in
Large items
Pratt sofa, Dan Run table 95/140, fit table 85/135, living bench, Liite table, sofa, chaise long, fiolet, reportle, coat stand, earless, coat rack
5,000 yen
(Excluding tax)
8,000 yen
(Excluding tax)
8,000 yen
(Excluding tax)
9,000 yen
(Excluding tax)
9,000 yen
(Excluding tax)
9,000 yen
(Excluding tax)
Estimated number of days required 2 days in 3 days in 3 days in 4 days in 4 days in 4 days in
Kinki China Shikoku Kyushu Okinawa Remote island
Shiga / Kyoto / Nara / Osaka / Wakayama / Hyogo Okayama / Tottori / Hiroshima / Shimane / Yamaguchi Prefecture Kagawa / Tokushima / Kochi / Ehime Fukuoka / Oita / Kumamoto / Saga / Nagasaki / Miyazaki / Kagoshima
Small and small items 700 yen
(Excluding tax)
900 yen
(Excluding tax)
900 yen
(Excluding tax)
900 yen
(Excluding tax)
Separately
Estimates
Separately
Estimates
Estimated number of days required 3 days in 4 days in 5 days in 5 days in Confirmation required Confirmation required
Medium-sized goods
Platformer Volk / 1 to 2 chairs, bench stool, Liite / bench, stool, living bench Ottoman
3,500 yen
(Excluding tax)
4,500 yen
(Excluding tax)
4,500 yen
(Excluding tax)
4,500 yen
(Excluding tax)
Separately
Estimates
Separately
Estimates
Estimated number of days required 4 days in 5 days in 5 days in 5 days in Confirmation required Confirmation required
Large items
Pratt sofa, Dan Run table 95/140, fit table 85/135, living bench, Liite table, sofa, chaise long, fiolet, reportle, coat stand, earless, coat rack
9,000 yen
(Excluding tax)
10,000 yen
(Excluding tax)
10,000 yen
(Excluding tax)
10,000 yen
(Excluding tax)
Separately
Estimates
Separately
Estimates
Estimated number of days required 4 days in 5 days in 5 days in 5 days in Confirmation required Confirmation required
  • For shipping charges, please refer to the above list. Shipping costs vary depending on the region and size of the product.
  • Small items and small items are free of charge for orders over 10,000 yen (excluding tax). (1 destination)
  • The above shipping charges do not apply to items of cosine selection. Shipping fee is ¥ 1,000 (tax not included) per order.
  • Okinawa and remote islands will be estimated separately.
  • The required number of days for delivery may vary depending on the timing of payment, traffic conditions and weather conditions. Please confirm the exact delivery schedule in advance.
  • We will ship as quickly as possible from the day you receive your order, but after ordering (Japan Post Bank Transfer, in the case of bank transfer after payment confirmation) Please consider as delivery in 2 to 7 business days.
  • For shipping date, we will contact you by email after shipping preparation.
  • Depending on the size of the product, we may ship by specifying a scheduled delivery date from us to prevent delays in delivery. Please note
  • If there is no stock, we will send it to you after meeting with you.
  • We will deliver at our designated shipping company.

About consumption tax

  • All consumption taxes are written as foreign taxes.

About returned goods

  • As soon as you receive the product, please check the contents.
  • About product damage / contamination, product differences We have made every effort to ensure the quality of the product, but if there is a product failure or contamination, or if there is a product difference, we will provide details within 7 days after the product arrives. Please let us know by email, phone or fax. We will get in touch with you about the return / exchange procedure immediately. In this case, we will pay the necessary fee for return and exchange such as the shipping fee.
    However, if it can not be replaced, such as a sold-out item, a discontinued item, a bargain item or a limited item, the product price will be refunded.
  • If you wish to return the product by customer's convenience (for example, it differs from the image), we accept returns and exchanges only if certain conditions are met.
    Please confirm the following contents, and contact us by email, telephone or fax in advance.

□ It is not possible to return in the following cases.

  • 7 days or more after arrival
  • When using a product
  • Made to order

□ Expenses deducted on refund

  • Return processing fee ※ (10% of the product price)
  • Round trip cost
    (The shipping cost varies depending on the size of the product and the area in which you live. Even in the case of handling small products, long products may sometimes require a large amount of shipping cost.)
  • For customers other than credit card payment, please bundle the product with the information on the refund destination (financial institution name, branch name, account type, account number, account name).
  • In the case of payment by credit card, the invoiced amount will be corrected (cancelled) as soon as the returned goods arrive, but due to the closing date of the credit, once the full amount has been charged, the returned amount will be paid on the next request. May be refunded.

コサイン旭川本店

〒079-8453
北海道旭川市永山北3条6丁目2-26
TEL 0166-47-0100 
FAX 0166-47-7450
営業時間:10:00~17:00 
(水曜定休・祝日の場合は営業)

コサイン青山

〒150-0001
東京都渋谷区神宮前2-5-4SEIZAN 外苑101
TEL 03-3470-7733 
FAX 03-6804-2611
営業時間:11:00~19:00 
(水曜定休・祝日の場合は営業)

コサイン札幌

〒060-0005
北海道札幌市中央区北5条西4丁目7番地
大丸札幌店 7F ライフスタイル雑貨売場
TEL 011-828-1297(担当:佐藤・広田・岡部)
営業時間:10:00~20:00 
(元日を除き営業)

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