cosine

About shipping charges and shipping companies

Acceptable payment methods and credit cards

• Credit card payment Credit carts accept VISA, MASTER, JCB, AMEX (American Express) and Diners cards.
  
• Bank transfer (prepayment)
• Postal transfer (prepayment)
• C.O.D. (A separate fee will be charged)

About shipping charges and shipping companies

About shipping and returning products

• About shipping products
  We will ship as soon as possible from the day you receive your order, but please consider that it will be delivered within 2 to 7 business days after your order (in the case of bank transfer, after confirming payment).
  Regarding the shipping date, we will contact you by email after preparing for shipping.
  If it is out of stock, we will ship it after meeting with the customer.
  We will deliver it by our designated delivery company.
• About returns
  If you deliver a product that is different from your order, or if the product is damaged, we will exchange or return the product. However, this is limited to cases where you contact us within 5 days after the item arrives.
  Please check here for details.

Precautions when ordering by free mail (Yahoo !, Gmail, Hotmail, etc.) and carrier mail

• If you use free mail, it may be sorted as junk mail. If you do not receive the order confirmation email, please check your junk email folder.
• To use carrier email, you may need permission from the @ cosine.com domain.
• If you did not receive the e-mail at the time of ordering and it was not sorted to the junk e-mail folder, please contact us from here.